The new way of certifying pre-owned devices!The TrueCheck® certification standard has been designed keeping in mind the holistic diagnostics requirements of a used device. We use this certification standard to establish the exact status of the used device in question without any subjective assumptions. This helps us in shipping only the items which meet the promise made on our website, assess the device if you face any issue and to tell you the accurate price of any device you may want to sell back to us!
Every device sold on revent is Truechecked using the most stringent criteria which is constantly improving with time and improving technology. All our partners are trained and need to Truecheck their device before being shipped so that our customers have the same experience every time they choose a product from Revent.
How it works?All devices you purchase from Revent are backed by TrueCheck® warranty. In the event of you facing any issue, we will either pick your device up or ask you to courier it to us. Our in-house experts will test the device and fix it if the issue is covered under warranty. If we can not fix it for some reason we will issue a like for like replacement. In either case you will have your device back within 3-4 working days since we received the device.
What’s not covered?Stuff happens, we get that. However we can’t cover the warranty in case the device has been tinkered upon, rooted, dropped or liquid damaged. A list of scenarios where we can not provide warranty are:
Battery life is only covered by the warranty for 3 months as the battery is a perishable item.We have extended and warranty and accidental damage protection plans for you protect yourself further. If you’re having any technical issues with your revent phone, email us at email@example.com or hit the chat button below
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