How it works?

All devices you purchase from Revent are backed by TrueCheck^® warranty. In the event of you facing any issue, we will either pick your device up or ask you to courier it to us. Our in-house experts will test the device and fix it if the issue is covered under warranty. If we can not fix it for some reason we will issue a like for like replacement. In either case you will have your device back within 3-4 working days since we received the device.

 

What’s not covered?

Stuff happens, we get that. However we can’t cover the warranty in case the device has been tinkered upon, rooted, dropped or liquid damaged. A list of scenarios where we can not provide warranty are:

• • Issues caused by unlocking your device,
• •  Liquid damage,
• • Damage to screens, fascias and surrounds (inc. fading and discolouration),
• • Issues caused by third party software,
• • Any components added since the item was originally sold to you,
• • Accidental damage.

 

Battery life is only covered by the warranty for 3 months as the battery is a perishable item.We have extended and warranty and accidental damage protection plans for you protect yourself further. If you’re having any technical issues with your revent phone, email us at care@revent.store or hit the chat button below